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Hex problem

I've had my Hex for about a month now but the last couple of days it has become unusable due to massive tone/volume loss whenever it's in the signal chain.The best way I can describe the problem is, it's almost like when the battery is dying in an active guitar ie. zero sustain and "fizzy" (and yes, i've checked the battery , accompanied by the volume loss.If I take the Hex completely out of the path, everything sounds like it should but as soon as I bring the Hex back in, the problem reappears. I've tried different guitars, cables, removing all pedals from the loops, going straight in and out of the Hex to the amp etc and all with the same tone/volume loss result. The unit still functions as it should in regardless to midi and loop commands but I am at a complete loss as to what is causing the sound/volume issue? Something loose internally? Faulty unit?Any help would be greatly appreciated.

Please help.

I did not find the right solution from the internet.

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Chữ ký của MichaelSmith MichaelSmith,gia nhập Thủ Thuật Access từ 11-06 -18.
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